Knowledge Sharing with SMA Telkom Bandung for Internal Audit Activities towards Implementation of ISO 9001:2015
Educational institution needs to be able to strategically plan their moves to ensure the system they use has fulfilled the institutional business process requirements and follows the best practice in identifying the problems. To ensure compliance of SMA Telkom Bandung’s business processes with international standards, Yayasan Pendidikan Telkom (YPT) requires SMA Telkom Bandung to be certified with ISO 9001:2005 by 2019.
On the previous community service, documents required for Quality Management System based on ISO 9001:2015 was compiled. Following this, SMA Telkom Bandung will conduct self-assessment activities in form of internal audit. To support those activities, they need the knowledge on how to conduct internal audit and generating the report.
This community service is conducted between January and June of 2019, divided into these steps:
a. Accompaniment on Audit Checklist Development
Coordination meeting between Quality Management System development team from SMA Telkom and community service team from Telkom University was conducted to decide the checklist format. It was agreed that checklist that will be developed is formatted based on integration between National High School Accreditation Instruments with ISO 9001:2005 requirements. Based on that agreement, community service team created the audit checklist. The checklist contains question that will be mapped into respective process owners by SMA Telkom’s Team accompanied by community service team. Finally, those question will be inputted into audit application.
b. Audit Application Development
Based on checklist format, development of audit application also done in parallel with accompaniment on audit checklist development. After the checklist is inputted into the application, it will serve as platform for the internal audit activities.
c. Development of Internal Audit and Audit Application Training Modules.
To support the training and workshop for preparation of internal audit there are two modules which are: (a) Module for training and knowledge sharing on internal audit, this module consists of the goal and benefits of internal audit and information on preparation, execution, and result reporting process. (b) Module for audit application, this module consists basic how-to of the application, inputting audit checklist, and assigning process owners of each question.
d. Internal Audit and Audit Application Workshop
The workshop is conducted in two session in a same day. This workshop aims to give understanding of internal audit activities and how to use the audit application which will help Quality Management System of SMA Telkom Bandung in conducting internal audit with the application.
e. Accompaniment on Audit Checklist Input to Application
This accompaniment is conducted to ensure that audit checklist has been inputted to the application correctly. Hopefully, this application will serve as tools to ease the internal audit activity.
Output of this community service is audit checklist document and audit application to help audit process from checklist development to recapitulation of audit results.
In future, there are several continuations of community service that can be done including: Accompaniment on internal audit, Further improvement of the audit application, and Training and workshop of reporting on audit results and monitoring on resolution of findings.
